Visitor Information
MODLIN BOX OFFICE
Regular hours for window service and phone orders:
Monday - Friday 1pm - 5pm and 60 minutes before all ticketed events
Questions? Contact us at modlinarts@richmond.edu or (804) 289-8980. We work to respond to all email inquiries within one business day.
NIGHT OF SHOW The Box office opens 60 minutes before each ticketed event. We can often accommodate last-minute purchases in person, but all night of show tickets are subject to availability. To ensure your seat please secure tickets in advance. Online ticket sales end 60 minutes before showtime or when an event is sold out.
PARKING IS CONVENIENT AND FREE Parking is available in the Modlin Center main parking lot (W87), which is located off Westhampton Way, directly in front of the Modlin Center main entrance. On busy nights, an additional overflow lot (W85) is located on Westhampton Way across from the Jepson Alumni Center. Event parking is free.
PROGRAMS These will be offered in print and digitally for the 2024-2025 season. Ticketholders will receive a link to the digital program in their pre-show email the week of the performance. Patrons can also pull up the digital program on a device using a QR code provided on the night of show.
ACCESSIBLE SEATING Please alert the Box Office if anyone in your party is unable to navigate stairs so that we can seat you appropriately. Accessible seating is available at the back of the orchestra in Alice Jepson Theatre (row K, center) and Camp Concert Hall (row S). All other seats in both houses require stairs. Learn more about accessibility at the Modlin Center.
SEATING Venue doors open 30 minutes prior to showtime. Patrons are encouraged to arrive early, allowing time to find parking and make their way to their seats. Late seating is not guaranteed.Modlin Arts Presents events offer reserved seating. Seats can be selected at the time of purchase with box office staff, or using the "select your own seat" or best available function (for series packages) on our website. Tickets are required to enter.
UR Free Theatre and Dance events are FREE and offer general admission seating. Tickets are required. (*Walk-ups will also be welcomed as space allows.)
Department of Music's Free Concert Series events are FREE and offer general admission seating. Tickets are required. (*Walk-ups will also be welcomed as space allows.)
CONCESSIONS Beverages and snacks will be available for purchase at THE CORNER BOOTH before performances and during intermission at most Modlin Arts Presents performances. Drinks are permitted inside the venues so that you can relax and enjoy the performance. All food must remain outside the venues.
BACKPACK POLICY For the safety of all guests, Modlin Center for the Arts does not allow backpacks into any of our venues during performances. Please leave backpacks at home or stored securely in the trunk of your vehicle. We appreciate your cooperation. Modlin does not offer any space to check bags.
PUBLIC HEALTH Modlin is committed to creating a comfortable, enjoyable, and safe environment for our patrons. If you’re not feeling well or uncomfortable attending an event, please stay home and take advantage of our ticket exchange options or transfer your tickets to friends or family. Series patrons will continue to have the most flexibility, with options for no-fee ticket exchanges to future events.
CONTACT INFORMATION Please make sure your current email address and telephone number are on file so that you can receive purchase confirmations, mobile tickets, and information and reminders about your upcoming performances. Thank you for helping us keep you informed.
These guidelines help to ensure that each audience member has the best possible experience when attending a performance at the Modlin Center for the Arts.
Late Seating
Patrons arriving late to performances will be seated at the discretion of house management at an appropriate break. Latecomers may be seated in alternate seat locations to avoid disruption of the performance.
Families
The Modlin Center welcomes patrons of all ages to experience and enjoy the arts. All ticketed performances require every patron to have a ticket. This includes children, regardless of age. Children are welcome and must always be accompanied by an adult. Parental discretion is advised as some performances may not be suitable for young children. Be considerate of others in the audience and your young person's comfort. If the need arises house managers can help you find a quiet space outside the venue to give your little one a break.
Mobile Devices
Please silence your phone upon entering the venue. Mobile phone use, texting, and the taking of photographs or videos are strictly prohibited inside all venues. If you expect to be contacted during a performance, please leave your mobile device and seat location with the house manager.
Cameras and Recording Devices
Cameras or recording devices of any kind are not permitted in Modlin Center venues and must be surrendered to house management before entering the venue. The use of any recording device (audio or video), and the taking of photographs, with or without flash, is strictly prohibited.
No Perfume
Please refrain from wearing cologne, perfume, or fragranced personal products, as other patrons may be unable to enjoy the performance due to allergies or chemical sensitivity. Thank you for helping us make our events safe and accessible for others.
Disruptive Behavior
Any patron who poses a health or safety risk, causes a disturbance for other patrons, damages Modlin Center property, or does not cooperate with University staff when asked to follow Modlin Center policies will be asked to leave the venue.
