Visitor Information
MODLIN BOX OFFICE
Regular Hours: Monday - Friday 1pm - 5pm & 90 minutes prior to all ticketed events
804-289-8980
modlinarts@richmond.edu
NIGHT OF SHOW The Box office opens 90 minutes before each event. We can often accommodate last-minute purchases in person, but all night of show tickets are subject to availability. To ensure your seat we encourage you to secure tickets in advance. Online ticket sales end 60 minutes before showtime or when an event is sold out.
PARKING IS CONVENIENT AND FREE Parking is available in the Modlin Center main parking lot (W87), which is located off Westhampton Way, directly in front of the Modlin Center main entrance. On busy nights, an additional overflow lot (W85) is located on Westhampton Way across from the Jepson Alumni Center. Event parking is free.
PROGRAMS These will be offered in print and digitally for the 2023-2024 season. Ticketholders will receive a link to the digital program in their pre-show email the week of the performance. Patrons can also pull up the digital program on a device using a QR code provided on the night of show.
ACCESSIBILITY If anyone in your party has accessibility needs, please inform the box office when purchasing tickets. Accessible seating is available at the back of the orchestra in Alice Jepson Theatre (row K, center) and Camp Concert Hall (row S). All other seats in both houses require stairs. Please alert the Box Office if anyone in your party is unable to navigate stairs so that we can seat you appropriately. Assistive listening devices for hearing enhancement and earplugs for sound protection are available at the Concierge Desk for most performances. ASL interpretation will be offered at a select number of events.
SEATING Venue doors open 30 minutes prior to showtime. Patrons are encouraged to arrive early, allowing time to find parking and make their way to their seats. Late seating is not guaranteed.Modlin Arts Presents events offer reserved seating. Seats can be selected at the time of purchase with box office staff, based on preference, or using the best available function on our website.
UR Free Theatre and Dance events are free ticketed events and offer general admission seating.
Department of Music's Free Concert Series events require registration* and offer general admission seating. (*Walk-ups will also be welcomed as space allows.)
CONCESSIONS Beverages and snacks will be available for purchase at THE CORNER BOOTH before performances and during intermission at most Modlin Arts Presents performances. Drinks are permitted inside the venues so that you can relax and enjoy the performance. All food must remain outside the venues.
BAG POLICY Modlin Center for the Arts does not allow backpacks or larger bags into any of our venues during performances. Guests are welcome to leave bags at the coatracks, at their own discretion. Patron Services staff are authorized to do safety checks on larger purses. Thank you for your understanding.
PUBLIC HEALTH Modlin is committed to creating a comfortable, enjoyable, and safe environment for our patrons. If you’re not feeling well or uncomfortable attending an event, please stay home and take advantage of our ticket exchange options or transfer your tickets to friends or family. Series patrons will continue to have the most flexibility, with options for no-fee ticket exchanges to future events.
CONTACT INFORMATION Please make sure your current email address and telephone number are on file so that you can receive purchase confirmations, mobile tickets, and information and reminders about your upcoming performances. Thank you for helping us keep you informed.
These guidelines help to ensure that each audience member has the best possible experience when attending a performance at the Modlin Center for the Arts.
Late Seating
Patrons arriving late to performances will be seated at the discretion of house management at an appropriate break. Latecomers may be seated in alternate seat locations to avoid disruption of the performance.
Families
The Modlin Center welcomes patrons of all ages to experience and enjoy the arts. All ticketed performances require every patron to have a ticket. This includes children, regardless of age. Children are welcome and must always be accompanied by an adult. Parental discretion is advised as some performances may not be suitable for young children. Be considerate of others in the audience and your young person's comfort. If the need arises house managers can help you find a quiet space outside the venue to give your little one a break.
Mobile Devices
Please silence your phone upon entering the venue. Mobile phone use, texting, and the taking of photographs or videos are strictly prohibited inside all venues. If you expect to be contacted during a performance, please leave your mobile device and seat location with the house manager.
Cameras and Recording Devices
Cameras or recording devices of any kind are not permitted in Modlin Center venues and must be surrendered to house management before entering the venue. The use of any recording device (audio or video), and the taking of photographs, with or without flash, is strictly prohibited.
No Perfume
Please refrain from wearing cologne, perfume, or fragranced personal products, as other patrons may be unable to enjoy the performance due to allergies or chemical sensitivity. Thank you for helping us make our events safe and accessible for others.
Disruptive Behavior
Any patron who poses a health or safety risk, causes a disturbance for other patrons, damages Modlin Center property, or does not cooperate with University staff when asked to follow Modlin Center policies will be asked to leave the venue.
