Now Hiring for Fall 2024 and Spring 2025

Job Summary:    

The Modlin Arts Student Ambassadors (MASA) is a student-led collective that builds connections between the Modlin Center for the Arts and the UR community to promote a culture of art throughout the campus. Students are responsible for developing programs, planning student engagement events with visiting artists, and initiating collaborative projects that promote the arts across campus. Recent programs include the Tiny Dorm Series, Open Mic Night, Student Artist Spotlight, and MASA Meet Up, all of which can be explored further here: https://linktr.ee/modlinmasas.

We are currently accepting applications for four positions with a focus on first-or second-year students. The position offers flexible hours, depending on event needs, in a highly collaborative group. Students of all disciplines and majors are encouraged to apply. The interview process will take place over Zoom this summer.

To apply, fill out this form: https://bit.ly/ModlinMASAS

Specific Duties:   

• Attend and participate in weekly team meetings (1 hour)
• Curate signature MASA events such as Open Mic Night, Tiny Dorm Series, and other initiatives
• Produce, write, and edit the Student Artist Spotlight bi-monthly newsletter
• Organize student engagement events with visiting performing artists
• Collaborate with departments and student organizations to build partnerships and reach a larger community of students
• Provide input to the Modlin Center on student interests, relevant issues, and performing arts programs and activities

Qualifications:    

• Enthusiasm for the arts
• Interest or experience in programming, event planning, and marketing
• Ability to work independently and as part of a team
• Available to work 3-6 hours per week, including evening and weekends as needed

Preferred Skills/Interests in one or more of the following:

• Video and sound editing
• Writing and editing
• Communications and social media
• Graphic design 

Contact to Apply:

     Name and Pronouns: Shannon Hooker (she/her) or Steph Bird (she/her)

     Email: modlinmasas@richmond.edu

     Phone: 804-287-6599

Building/Location:

    Modlin Center for the Arts

Student Employment Program: 

Pay Rate Per Hour:

    $12.00

For additional information please refer to the Student Employment Handbook.

Now Hiring for Fall and Spring 2024-25!

Job Summary:      

The Modlin Center for the Arts hosts a wide variety of academic performances and University events, as well as a multitude of professional concerts, theatre, and dance performances from artists all over the world. The Assistant House Manager coordinates and oversees the smooth operation of all front of house audience activities at assigned events throughout the academic year. The position involves interacting with fellow students, outside patrons, and community members to ensure an enjoyable and safe experience at the Modlin Center.

 Specific Duties:     

• Oversee event from the front of house start to finish with direction from Associate House Manager and House Manager
• Represent Modlin Center as the visible presence throughout the event and serve as the point person to assist patrons and/or handle potential escalations
• Ensure Modlin Center’s performance spaces are prepared to welcome guests
• Provide training and placement for volunteer ushers
• Greet all patrons
• Assist with seating, ticketing and other customer service needs
• Perform all duties in accordance with established safety procedures
• Organize opening and closing house with Production and Box Office staff
• Communicate with various Modlin Center staff and/or event producer during event
• Properly document show and incident reports for recording keeping purposes
• Be a confident and assertive communicator while maintaining a polite and professional demeanor
• Make recommendations for improving the patron experience
• Attend regularly scheduled professional trainings on customer service, first aid, and emergency management

Qualifications:     

• Enthusiasm for the arts
• Ability to represent Modlin in a professional manner
• Strong customer service and/or interpersonal skills
• Desire to ensure that patrons have the best experience possible
• Ability to work independently in a fast-paced environment and solve problems in a quick and efficient manner
• Detail oriented, particularly in respect to safety and patron service
• Flexible schedule based on event scheduling needs, including daytime and evening/weekend hours
• Must be able to commit to 8-15 hours per week (no week is ever the same)
• Dress is business casual and professional (no jeans, halters or sandals)
• Students of all disciplines and majors are encouraged to apply 

Contact to Apply:

     Name: Shawanna Hall

     Email: shall4@richmond.edu

     Phone: 804-287-6601

Building/Location:

    Booker Hall Room 226

Student Employment Program: 

Pay Rate Per Hour:

    $12.00

For additional information please refer to the Student Employment Handbook.

Now Hiring for Fall and Spring 2024-25!

Job Summary:      

The primary responsibility of the Concessions Associate is to manage the sales area, sell merchandise items or concessions to patrons before performances, at intermission, and at the end of performances in the Modlin Center venues. The Concessions Associate is responsible for setting up the concessions area and materials, taking inventory of merchandise before and after each event, and packing up merchandise at the end of a performance. They must communicate with the artist’s sales representative to obtain the items being sold, pricing information, and any other pertinent information. The Concessions Associate must be able to keep track of items sold whether at the concessions area or merchandise area and settling the sales report with the artist and the Modlin Center. The Concessions Associate must be able to work independently, with little to no supervision, handle sales transactions, and provide excellent customer service to patrons.

 Specific Duties:     

• Set-up sales area 2 hours before each performance, be prepared for sales to start at 1 hour prior to performance. Take down sales area at end of sales
• Sell concessions before, during, and after performances
• Communicate with artists/artists’ management, Modlin Staff for further instruction
• Obtain merchandise from artist’s representative
• Settle up with the Modlin Staff and artists’ representative at the end of sales shift
• Display concessions in a neat and orderly manner that is visually pleasing
• Have knowledge of the prices of each item that is being sold
• Keep track of how much of each item is sold
• Keep a written sales sheet for merchandise sales
• When experience and proficiency develop, assist training of new concessions associates as needed.

Qualifications:      

• Enthusiasm for and experience in the performing arts
• Ability to represent Modlin in a professional manner
• Strong customer service and/or interpersonal skills
• The ability to communicate effectively and work in a collaborative environment
• Desire to ensure that patrons have the best experience possible
• Ability to work independently in a fast-paced environment and solve problems in a quick and efficient manner
• Independent problem-solving skills, ability to find solutions quickly and efficiently
• Detail oriented, particularly in respect to safety and patron service
• Flexible schedule based on event scheduling needs, including daytime and evening/weekend hours
• Must be able to commit to 8-15 hours per week
• Must be at least 21 (or 20 1/2) for concessions sales and at least 18 for merchandise sales to apply

Contact to Apply:

     Name:  Shawanna Hall

     Email:  shall4@richmond.edu

     Phone:  804-287-6601

Building/Location:

    Booker Hall Room 226

Student Employment Program: 

Pay Rate Per Hour:

    $13.00

For additional information please refer to the Student Employment Handbook.

Now Hiring for Fall and Spring 2024-25!

Job Summary:      

Box Office Associates at the Modlin Center for the Arts assist with Box Office duties for all ticketed events taking place in the Modlin Center, including package/series and single ticket sales. They help provide accurate information to the University community and the public about ALL events at the Center and appropriately direct campus inquiries. The Box Office Staff serves as the first point of contact between patrons and the Modlin Center. This position involves interacting with fellow students, campus community, and outside patrons to provide a friendly and helpful ticketing experience.

 Specific Duties:     

• Process ticket sales and reservations for all Modlin Center and University events, in person and over the phone at the Box Office.
• Provide callers with detailed information on all Modlin Center events and occasionally provide information on other events around campus.
• Be a confident and assertive communicator while maintaining a polite and professional demeanor.
• Make recommendations for improving the patron experience.
• Must become familiar with aspects of Alice Jepson Theatre, Camp Concert Hall, Cousins Studio Theatre and Perkinson Recital Hall that pertain to patron experience.
• Assist with ticket sales and ticket pick-up (Will Call) on performance days.
• Process credit card payments and donations confidentially.
• Maintain constituent files on all patrons and organizations while upholding sensitivity to personal information.
• Perform all duties in accordance with established safety procedures.
• Monitor and respond to phone messages, using the Sling scheduling and messaging app.
• Communicate regularly with House Management and staff in person and by radio during events and performances.
• Provide House Management with Box Office ticket counts before and during performances.
• Must be able to learn Tessitura ticketing platform.
• Perform specific daily or weekly tasks as assigned by the Supervisor.

Qualifications:     

• Must be detail-oriented, reliable, and honest, as the job entails handling money.

• Strong customer service and/or interpersonal skills needed.

• Ability to work independently and proactively in a variable environment.

• Must be capable of solving problems quickly and efficiently.

• Must be able to work nights and weekends, in addition to weekly daytime shifts.

• This position requires an appropriate manner/dress for working with the public and the ability to represent the Modlin Center in a professional manner. Appropriate dress consists of business casual attire for daytime shifts and business dress for evening/performance shifts. Inappropriate Box Office Associate attire includes crop tops, jeans, torn or tattered clothing, sweats, workout or club attire.

• Knowledge of music, dance, and theatre is helpful but not required.

• Students of all disciplines and majors are encouraged to apply!

Contact to Apply:

     Name:  Samantha Salters she/her

     Email:  ssalters@richmond.edu

     Phone:  804-287-6023

Building/Location:

    453 Westhampton Way; Modlin Center Box Office

Student Employment Program: 

Pay Rate Per Hour:

    $12.00

For additional information please refer to the Student Employment Handbook.